CANCELLATION AND REFUND POLICIES
All cancellations must be notified to our Sales and Reservations Office in San José by mail to: reservas@hotelsuria.com - info@hotelsuria.com
Cancellations made 30 days or before the arrival date do not apply a charge.
Cancellations made from 15 to 29 days before the arrival date, a 20% charge applies.
Cancellations made 7 to 14 days before the arrival date, a 50% charge applies.
Cancellations made from 0 to 7 days before the arrival date a 100% charge applies.