My passion for exploring new places and immersing myself in different cultures led me to pursue a career in the travel industry. With over a decade of experience, I have worked in various roles within the hospitality and tourism sectors, including positions at hotels, travel agencies, and event planning companies. This journey has allowed me to develop strong skills in travel planning and customer service. Eight years ago, I joined PTW, where I've been able to blend my expertise and enthusiasm to craft unforgettable travel experiences for our clients. Working in the travel industry has been incredibly fulfilling, and I am excited to continue helping others discover Costa Rica.
Position: Concierge Department
Number of years working in Costa Rican tourism: Over 15 years
Degrees or certifications in travel: Certified Hospitality and Tourism Management Professional
My personal favorite types of travel: Nature, wildlife, beach
Nationality: Costarricense
Favorite Tico saying: ¡Pura Vida!
Favorite Tico dishes: Gallo Pinto
Favorite places in Costa Rica: Monteverde Cloud Forest
Fun fact about Yirleny: I've fostered several rescue animals, helping them find their forever homes.
Best travel memory: Watching sea turtles nesting in Tortuguero National Park
Hobbies: reading, hiking, practice yoga
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