I began my career in tourism just as it was emerging as a profession in Costa Rica, my first job was as a cocktail waitress at a beach hotel. After a few years, I transitioned into event and wedding planning, gaining valuable experience in tourism and customer service. This led to numerous opportunities across the country, further enhancing my skills and knowledge. After spending 16 years away from my hometown, I returned eight years ago to work with Pacific Trade Winds. At PTW, I have utilized my past experience and acquired new knowledge to meet the diverse expectations and needs of our clients. What I love most about this company is its "Client Satisfaction Guarantee" philosophy.
Position: General Manager
Number of years working in Costa Rican tourism: 24 years
Degrees or certifications in travel: Bachelor's degree in Tourism
My personal favorite types of travel: Nature and Sightseeing
Nationality: Costarricense
Favorite Tico saying: Gracias a Dios
Favorite Tico dishes: Chifrijo, Chorreadas, Picadillo de Papaya
Favorite places in Costa Rica: My hometown is the place I love the most in Costa Rica, Nuevo Arenal it is :). Monteverde is a place I also always enjoy visiting.
Fun fact about Zaira: I absolutely adore cats!
Hobbies: I like to read, spend time with family, nature walks, and relaxing time
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